Virtual Tours: Portland House

Love Lives Here

House Amenities


For the safety of our guests and their belongings, all outside doors are locked at all times. Guests use a security access card to enter the House and to their room.


Free, wireless internet access is available throughout the House. There is a private phone available for guests to stay in contact with their child and their care team.

Breast Pumps

For nursing moms, shared medical-grade breast pumps are available.

Guest Rooms

The Portland House offers 36 bedrooms with private and shared bathrooms.

Portland house living room
Bedroom within the Portland house
Two beds in Portland bedrooms
Portland bedroom and bathroom
Two beds in a Portland bedroom
Portland kitchen

Our guest rooms are a variety of arrangements of twin and full-sized beds. Most rooms are handicap accessible.

Common Areas

Guests of the Ronald McDonald House have full access to common areas including kitchens, living rooms, playrooms, dining room, laundry room, resource library and outdoor playground.

Portland kitchen
Portland living room
Portland lounge room and office
Portland washers and dryers
Playground at Portland house


The House has three fully equipped kitchens available for guest use and includes stoves, refrigerators, freezers, microwaves, cookware, bakeware, utensils, glassware, and dishes.

Laundry Room

Washers, dryers, and laundry supplies are available to our guests at no charge. We just ask they are not used during quiet hours: 10pm to 8am.

Living Room

The living room offers our guest a chance to relax and watch tv, play a board game, and catch up on quality family time.

Winter Garden

This open and airy sitting place is a great way to enjoy some sunlight without having to go out in Maine winters. It is also equipped with two computers and a printer for guest use.

Community Room

Another home-like space for families to enjoy a movie, play a board game, or complete a puzzle.

Playroom and Playground

Right off the Kitchen is a Playroom filled with toys and books! And our courtyard features a fully fenced in playground.

Important Notes for Families

  • Check-in hours: 8 AM to 8 PM, 7 days a week
  • Rooms must be used each night to retain your stay.
  • A $10 nightly donation is suggested. No family is turned away for inability to pay.
  • Room capacity – 4 persons per bedroom maximum.
  • You are responsible for cleaning up after your family in any shared, common area and for cleaning your room before check-out. Cleaning supplies are provided.

250 Brackett Street
Portland, ME 04102
Email our House Manager, Will Groves